We have some of the best customers anywhere!
Book an appointment at Master Mechanic

Here's what they have to say about us...

Name: Website submission - Lisa Minchella
Date: 19 November 2010

Comments

I have been a customer with Master Mechanic for the past 7 years. I have had a variety of repairs done over the years and have always been very satisfied with the results. The customer service, as well as the workmanship, has always been exemplary, and the staff are always very helpful, courteous, respectful and accommodating. I have dealt with Joe Chiapponi from day one, originally at his Amber Street location (Markham), and now recently at his Bullock Drive location (Markville). Both shops provide the same excellent service. I own a 1999 Z24 Chevy Cavalier, and I absolutely love it! But because of its age, I have had a lot of maintenance and repairs done to it over the years, and I am certain that the reason my car is still running smoothly after all these years, is because of the excellent service and dedication I receive every time I take it in to Master Mechanic. Joe always takes care of me on a moment's notice, even if that means staying late to get the job done. I truly appreciate the time that Joe and his staff have taken to explain, in detail, what repairs are necessary to be done, and his honesty about what other repairs will need to be done in the future, in order to keep my car safe and in good working order. I am happy to say that I am a loyal customer for life and I highly recommend anyone needing service, maintenance or even advice on their vehicles, to call Master Mechanic and speak to Joe or any member of his valued staff to schedule an appointment to have one of his highly skilled and dependable mechanics carry out a service that will undoubtedly ensure the safety and reliability of your vehicle at a reasonable price. Keep up the good work Joe!!!

 

Name: Website submission - Mehrdad, TELUS Mobility Business Systems Analyst
Date: 13 October 2010

Comments

What was old is now new again! Hi Joe, I would like to thank you and your staff at your Markham location for the excellent service you provided to me and my vehicle. I drive a 2002 Volkswagen Golf GTI with a turbo and after visiting several shops, I decided it was time to make a decision and let me tell you, I made the right choice! You guys have been great right from the very start. I appreciate the honesty I received and the integrity of your work. It isn't everyday you can come away from a mechanic and feel good about it, but that is exactly how I feel today. Instead of feeling like I had been taken advantage of, I feel like you were looking out for my best interests. You even went as far as showing me the broken part and everything was explained to a degree that most places wouldn't even think of doing. Although nobody likes to have their vehicle break down or have to pay for servicing, I have actually found solace with the efforts you made in completing the job. I can wholeheartedly say that you have won a customer for life! I thoroughly respect the fact that you guys were able to diagnose the problem and give me updates as to the resolution itself. You saved me time, money and did it with a smile! Well done Sir! Thanks again.

 

Name: Website submission - M. Warner
Date: 13 October 2010

Comments

Consistently reliable and highly competent service provider.  Highly Recommended!

 

Name: Website submission
Date: 24 July 2010

Comments

The Serviced I received was excellent. Joe explained the work that had to be done with a honest price. Keep up the good work!

 

Name: Website submission
Date: 05 February 2010

Comments

I was pleased with the speediness of work and knowledge of the mechanics.

 

Name: Doug Geary  - GearyTech
Date: 30 October 2008

Comments

Dear Joe,

I wanted to take a moment to thank you for the excellent service I received from your company.

As you know, I had taken my 2000 Ford Explorer into another shop to look after the “noises” in my front end. Two thousand dollars later they did not fix the problem.

Your mechanics identified the problem, quoted accurately and resolved not only the front end noise issue, but fixed what the other shop had done incorrectly and performed an overall service on my truck.

I am happy to report I put 700 KM on the truck yesterday and it felt wonderful to drive.

It is refreshing to find a company like Master Mechanic who can properly service my vehicles. I give you and your staff an A+ for execution!

Thanks again,
Doug Geary
President, GearyTech Inc.

 

Name: Glen S, Peel
Date: 25 January 2008

Comments

I manage a growing fleet of 156 service vehicles and need to ensure they are kept well maintained, safe and reliable, at a reasonable price. Due to the large volume of service visits, I have specific processes in place that require the full cooperation of the service shops I utilize. Master Mechanic Markville has proven to be a valuable business partner in this regard and I would highly recommend their services.


Glen S, Peel
Fleet Manager
Intek Communications Inc.

Name: Keith Kerr
Date: 24 January 2008

Comments

It occurred to me, as I drove home from my service appointment last week, that you and your staff have been servicing my wife's and my automobiles for something approaching twenty years. You absolutely must be doing something right to keep us as loyal customers for that length of time, especially as we moved to the Fergus area eight years ago and still come to Master Mechanic- Markville to have our vehicles serviced.

I could go on at length about honesty, integrity, competency etc. but I do believe that twenty or so years of association says it all!!

Keith Kerr

Name: E. G.
Date: 1 March 2007

Comments

Hi there,
I wish I could remember the name of the two gentleman who helped me out this morning. One was Joe and the other was also fielding calls and customers at the front desk.

I wanted to send a note to express my sincere appreciation for the work you did today regarding the inspection of a 2003 Honda Civic Hybrid I was thinking of buying. I feel that you did a very thorough job and that both of you went above and beyond the call of duty in answering my questions and finding information for me that was really over and above what I was paying for with the inspection.

Thank you both so much. Though I live in the Toronto area, I work in Downsview and I have lots of co-workers who live in the Markham area. I will not hesitate to let them all know what a fantastic job I think you did and I will recommend you highly.

Thanks again,
Elisabeth Galarneau

P.S. I decided against buying the car because I had grown mistrustful of the dealer given the sketchy nature of the history of the vehicle. I felt relieved when I'd made the decision. Plenty of fish in the sea! Maybe we'll meet again :)

Name: F. Clarke
Date: 26 October 2006

Comments

I was very pleased with Master Mechanic Markville. The folks there were quite knowledgeable and helpful. Well done!

Name: Daniel Kordla
Date: 10 May 2006

Comments

I liked the overall service and the helpfulness that Master Mechanic Markville provided. I highly recommended them.